We are Mooi Hair Extensions Ltd., a company registered in England & Wales under company number 11338661, we operate on the internet as https://mooihairextensions.co.uk/.

In this document, “we”, “our” and “us” refers to Mooi Hair Extensions Ltd. and references to “you” refers to our clients. 

We created this policy January 2023 in compliance with the General Data Protection Regulation [GDPR].

All of the information we collect from you(our client) would be treated in compliance with this policy.

Our payment processing is handled by PayPal and Klarna as we do not take nor store any payment information.

You can view the privacy policy for PayPal here.

You can view the privacy policy for Klarna here.

You can view the privacy policy for ApplePay here.

You can view the privacy policy for GooglePay here.

We are committed to guaranteeing privacy of personal data entrusted to us at all times.

We do this by complying with the GDPR.

What is personal Data?

Personal Data or PII as it professionally called is any data that can be distinctly identifiable to any individual. For example, a personal phone number.

The basis we utilize personal Data on?

We use your personal data on legitimate basis to fulfill our contract with you

What Personal Data do we process?

The PII we utilize could include;

Your Names – We use this to appropriately identify you and uniquely sort your orders

Your Address – We use this strictly for shipping purposes

Your Password – To gain access to your profile

Your Phone Numbers – To contact you to confirm orders and handle shipping

Your Email – To send Policies to you, Send receipt, for marketing purposes, gain access to your profile and also send invoices

Your purchase activity – For marketing research purposes

Your IP address and other unique computer details – For your safety and our safety

Data Minimization

We tried as much as possible to utilize the minimum needed personal data to fulfill your orders as we let you make purchases without having account with us.

Marketing

We would like to use your email to send you products we think you may like based on purchase history.

You can opt out at a future date.

How we collect your data?

You provide Mooi Hair Extensions Ltd.  the data we utilize. We collect data when you;

  • Register on our store and create a profile
  • Make a Guest Order
  • Use or view our website via your browser’s cookies
  • When you join our mailing list(when you subscribe to our mailing list or when join any of our promotions list)

Third Parties

We partner with third parties to provide certain services for our clients. In those cases, we may share your personal data with third Parties or third parties would collect the PII directly.

             We would always try to seek your permission in those cases. The guarantee we can however give is that, we would only let out necessary data and also every third party we partner with, will be highly compliant with the GDPR

How long do we keep your data?

We retain your data for a period of 3 years maximum. This is to ensure you can easily make repeat orders and access your history for records keeping purposes. Data privacy is important to us. We store your data within secure facilities within European Economic Area. However, if for any reason, data is transferred outside the European Economic Area (EEA) we will take additional security measures to protect your PII. All parties outside the EEA will be GDPR compliant.

Cookies Technology

Mooi Hair Extensions may use cookies to store data on your hard disk, the intent is to identify you when you come back to the store. The feature makes your experience easier.

We have a more robust cookie policy you can see here.

Changes To Policy

We update our policy quite often based on changes to our technologies and also as newer laws are developed. The promise we can give is that with every policy change, we would send you an email and have a check box that prompts you to read our new policy before placing an order.

YOUR RIGHTS

Can you withdraw Consent? 

At any point in time, you can reach out to our data protection officer on info@mooihairextensions.co.uk, if you have a need to withdraw consent on retaining personal data previously provided. It is your right.

Can you request for your data? 

At any point in time, you can reach out to our data protection officer on info@mooihairextensions.co.uk, if you need to request and know your personal data we have.

It is your right.

Can you transfer your information?

You could request to transfer the information we hold to another party where it is possible to. You could do so by sending a mail to info@mooihairextensions.co.uk.

It is your right.

It’s also your right to;

  • Object us from using your personal data for specific reasons
  • Prevent processing of your personal data
  • You can request rectification if any information we have on you is not complete
  • Know of our collection and use of your data

You could demand any of your rights by sending an email to our data protection officer on info@mooihairextensions.co.uk.

In reality, the Internet is not 100% secure for communicating, therefore, we cannot guarantee entirely the security of the information you send to us via the Internet.  We are not responsible for any loss or damage you or others may suffer as a result of the loss of confidentiality of such information which is outside our control.

If you wish to log a compliant about our privacy policy or our data protection process you could contact our data protection officer on info@mooihairextensions.co.uk.